NT Reporter
Panaji
The Goa Human Rights Commission (GHRC) has directed the Public Works Department (PWD) to introduce a monitoring system for consumer water meters, including a checklist for meter readers, following its inquiry into the discovery of worm-like organisms in the drinking water supply at Zarme village in Sattari.
The Commission has also recommended a public awareness campaign on safe water storage and hygiene practices.
The recommendations were issued on Tuesday after the Commission concluded suo motu proceedings initiated following newspaper reports about repeated instances of worm-like organisms being found in tap water supplied to the Zarme village.
During the inquiry, the Commission examined reports submitted by the PWD and Health Department and heard officials from
the Department of
Drinking Water.
According to the inquiry, departmental investigations found that the consumer’s water meter was partially buried in mud and soil deposits. Another worm-like organism was found inside the consumer’s overhead storage tank. Officials also said that a pipe connected to the tank was in contact with drums kept in the clothes-washing area, creating a possible pathway for contaminants to enter the storage system.
However, laboratory analysis of water samples collected from the premises confirmed that the treated water supplied through the public distribution network was safe and fit for drinking.
The Commission directed the PWD to frame a protocol for inspecting every consumer water supply meter at least once every three months.
It also directed that a checklist, in digital or physical form, be given to meter readers during routine visits so observations can be recorded and forwarded to the assistant engineer for supervision and advice to consumers.
The GHRC recommended educating the public on cleaning underground sumps and overhead water tanks, keeping tank covers tightly closed and preventing the entry of rainwater, dust and insects. It also recommended that village panchayats and urban local bodies spread awareness, while the Health Department conduct surprise inspections.
The Commission asked the PWD to develop an app-based mechanism for meter readers to upload photographs and inspection reports to billing agencies and concerned engineers.
The respondents have been directed to submit
an action taken report to the Commission by September 30.
