Technology must for tourism business: Khaunte
Panaji: Nudging the reluctant taximen towards embracing app-based taxi operations, Transport Minister Mauvin Godinho on Monday said the government has given stakeholders a one-month window to submit feedback to the Goa Transport Aggregator Guidelines, 2025.
“This is just a draft notification reflecting our intention—we’re not imposing anything yet,” Godinho said, adding that the government is ready to help taximen with any issues they may face.
He emphasised the government’s willingness to engage with all stakeholders, including women taxi drivers.
“We want a system that ensures travel data recording, real-time tracking, and passenger safety,” he emphasised.
Godinho acknowledged that while many traditional taxi drivers support app integration, they are often controlled by association leaders. “We’ll take everyone into
confidence. They only need to tell us how they plan to adapt.”
The deadline for submitting feedback is June 20.
The minister clarified that app-based taxis won’t need physical meters, as the fare structure is already integrated into the apps.
Godinho also said the Travel and Tourism Association of Goa has approached the court over fare regulation, adding that the government would file an affidavit, if required.
“We are not rushing. We are evaluating the pros and cons before making any announcement. Our goal is to bring order, safety, and transparency to the transport sector,” he said.
Backing the move, Tourism Minister Rohan Khaunte stressed the evolving role of technology in tourism.
“Taxi drivers are our tourism ambassadors. As long as tourism is active in Goa, they will continue to get our support,” Khaunte said.
He dismissed the stereotype of “white taxis,” urging respect for all operators.
“They are part of the system. Let’s stop the labelling,” he added.
On rent-a-car and rent-a-bike services, Khaunte clarified that no new favours have been extended to them and acknowledged the struggles of small taxi owners.
He maintained that technology is key to building a smarter system.
“Globally, aggregators are part of daily life… We must find a solution, not reject the idea outright,” Khaunte said.
“Even the Opposition uses technology. So instead of just saying no, let’s come together and make it work. Some people say the app system is not practical in Goa. I am not the one to say what is feasible or not. But the truth is that Goa’s economy depends heavily on tourism. We must move forward with that in mind,” he reckoned.
